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08:00
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REGISTRATION OPENS: BREAKFAST MEET AND GREET45 mins
08:45
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5 mins
08:50
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10 mins
09:00
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20 mins
- Why is trust central to modern fraud, both in exploiting victims and enabling criminal collaboration?
- A deep dive into how reputation systems, escrow, and 'customer service' allow fraud to scale.
- Explaining what these trust models reveal about weaknesses in current prevention strategies.
09:20
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60 minsAttendees Peer-to-Peer Roundtable Discussions -
60 minsAttendees Peer-to-Peer Roundtable Discussions
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60 minsAttendees Peer-to-Peer Roundtable Discussions -
60 minsAttendees Peer-to-Peer Roundtable Discussions
10:20
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TEA AND COFFEE BREAK5 mins
10:25
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90 mins10:25 - 10:55 | 10:55 - 11:25 | 11:25 - 11:55
12:00
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35 mins
- Insight into how customer-friendly policies (flexible returns, goodwill credits, promo incentives, instant credit, fast onboarding) are increasingly becoming the attack surface.
- Where is the tipping point between growth optimization and enabling repeat exploitation?
- Strategies for segmenting customers and applying proportional controls without damaging lifetime value or brand trust.
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12:35
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LUNCH & NETWORKING60 mins
12:50
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45 mins
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13:35
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20 mins
- Gain a clearer understanding of why authentication can no longer be treated as a single checkpoint, and how fraud increasingly shifts to post-login activity across the customer journey.
- Insight into how AI-generated voice clones, deepfake verification attempts, and synthetic identities are reshaping the threat landscape and exposing the limits of static, rules-based controls.
- How can institutions deploy dynamic, behavior-based security that adapts in real time without introducing unnecessary friction for legitimate customers?
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13:55
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30 mins
- How criminals are scaling ATO using stolen credentials, SIM swaps and social engineering to hijack customer accounts across financial and digital commerce platforms.
- Why traditional identity checks, static authentication and compliance-driven controls struggle against adaptive, multi-stage takeover tactics.
- Which advanced signals (behavioral, device, session linking and cross-channel intelligence) are proving most effective at detecting coordinated ATO before loss occurs?
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14:25
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TEA AND COFFEE BREAK5 mins
14:30
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90 mins14:30 - 15:00 | 15:00 - 15:30 | 15:30 - 16:00
16:05
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35 mins
- Explore how AI and deepfake technologies are bolstering impersonation, phishing and 'pig-butchering' schemes that drain U.S. consumers and institutions and what this means for your control environment.
- Explaining why social engineering continues to drive APP, card-not-present and crypto losses by manipulating customers and frontline teams to bypass technical safeguards.
- What multidisciplinary defenses across analytics, customer journey design and internal controls can disrupt human deception at scale- including risks from compromised or manipulated employees.
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16:40
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60 minsAttendees Peer-to-Peer Roundtable Discussions
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60 minsAttendees Peer-to-Peer Roundtable Discussions
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60 minsAttendees Peer-to-Peer Roundtable Discussions
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60 minsAttendees Peer-to-Peer Roundtable Discussions
17:40
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10 mins
17:50
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EVENING DRINKS RECEPTION100 mins
