With over 20 years of experience in enterprise-scale fraud prevention and chargeback management, I have a deep understanding of digital risk and a proven track record of leading high-performing teams. I am passionate about mentoring others and sharing my expertise to optimise processes.

Currently, I am the Digital Risk Manager at Sainsbury’s, where I lead a team responsible for managing end-to-end transaction risk across all our brand websites. Our remit spans fraud detection, chargeback mitigation, and the implementation of robust digital controls to protect customers and the business alike.  Prior to this, I spent over a decade at Amazon, where I managed chargebacks and  fraud prevention strategies across multiple international markets.