Jon Forsgren is a Manager of Payment & Fraud Operations at Domino's Pizza, where he focuses on fraud prevention, chargeback management, and secure payment processing across the company's eCommerce and in-store platforms. In his role, Jon partners closely with cross-functional teams'including eCommerce, Data & AI, and external payment partners'to design and implement fraud mitigation strategies that balance risk reduction with customer experience. He has been instrumental in advancing initiatives such as fraud scoring optimization, chargeback reduction programs, and the rollout of new payment technologies. With deep expertise in the payment's ecosystem, Jon brings a data-driven approach to identifying emerging fraud trends and translating insights into actionable operational improvements for both corporate stakeholders and franchisees. He regularly collaborates with industry partners and participates in forums focused on payments, risk, and security. Known for his clear and collaborative communication style, Jon is passionate about connecting technical solutions to business impact and helping teams stay ahead in an evolving fraud landscape.